soc case study
The Challenge
SOC talent attrition is high due to frustrations with inefficiencies of workflows which are filled with repetitive and simple tasks preventing the analysts’ ability to effectively manage the daily flood of alerts and deliver on their goals.
The Goal
Retain and attract SOC analysts by automating repetitive and simple tasks to improve the efficiency of their processes and reducing the number of pain points in those workflows.
Tool Design Questionnaire
This set of questions is designed to help evaluate and refine a tool idea for both your own ideas and ideas submitted by others. The suggested question order doesn’t start by stating the idea but starts with the problem statement. This sets the stage for evaluation of the idea in the context of the problem.
BSides 2017 presentation
Interrogation Techniques for Fun and Profit: Designing better tools for your team
This talk was based around the tools questionnaire and shows both why you would want to use it as well as some interview techniques you can use.
Useful Links
This site is designed to teach you the basics of user interface design with an easy process to follow, and pointers for where to learn more.
Balsamiq Mockups is an easy and rapid wireframing tool. It reproduces the experience of sketching on a whiteboard, but using a computer.